Minimum stay: 2 nights.
We accept short-stay bookings in our properties, although stays of less than a week cannot be confirmed until a month before the date of arrival. In these cases you can let us know that you want to stay and we will take your details, if you wish, so that we can get in touch with you on the date when your booking can be confirmed, if the property is still available. On that day we will begin to call applicants in the order in which they requested availability.
NOTICE for bookings less than 24 hours in advance: Please contact us by phone (0034 686795849) if you want to make a booking to arrive within less than 24 hours. This will enable us to serve you more rapidly and manage your booking as soon as possible.
Check-in from 16:00
Departure until 12:00
50% of the amount of the stay at the time of booking confirmation (a card details will be requested for collection).
50% at the time of key handover, in cash or by credit card.
Up to 10 days prior to arrival date: The client is entitled to a full refund of the amount paid except 2% for commissions.
10 days or less prior to arrival or no show: The client is not entitled to a refund of the amount paid.
Pets: Pets are not allowed. You can ask us if you want to come to another of our accommodations were they are welcome.
Cleaning: A free cleaning is included for stays longer than 7 nights. Additional cleaning can be requested at the client’s expense, being the extra cost of 40 euros.
IMPORTANT: In case of a FOREST FIRE RISK ALERT or HIGH TEMPERATURE ALERT, the use of the barbecue is prohibited, as indicated by the General Directorate of Security and Emergencies of the Canary Islands Government. Please check the information provided by the official media before endangering the Summit of Gran Canaria. We thank you very much to take into account the indications for the safety of our environment.